Frequently asked questions
Practical answers about program availability across Canada, learning formats, enrollment requests, and how we handle personal data when you contact TIKI.G SRL.
Questions we get most often
This page covers the topics that usually come up before a participant submits an enrollment request: format, durations, support, and what happens after you contact us. For organizational participation, you can also use the contact form to share team size and scheduling constraints so we can propose a realistic cadence.
Office location
Based in Milan, Italy. Programs available across Canada.
Prefer phone?
+39 02 7600 4839Are programs available throughout Canada?
Yes. Educational services and learning programs are available to participants located throughout Canada. Delivery is designed to be workable across time zones and schedules, so the program outline clarifies the expected weekly cadence, session timing (if applicable), and any guided checkpoints.
Do I need previous professional experience?
No. Many introductory programs start from first principles and build a shared vocabulary before moving into practice. If you are unsure which level is appropriate, select “Not sure yet (please advise)” in the form and describe your context in one or two sentences.
Are courses offered online?
Yes. Many programs include online participation options. Depending on the programme, the format can include structured learning modules, interactive workshops, and guided assignments. Any live components and expected attendance patterns are communicated before enrollment is confirmed.
How can I enroll?
Enrollment starts with a registration request through the contact form. We review the selected program, timing, and any constraints. Then we confirm next steps by email or phone, including the outline, participation format, and administrative details required to proceed.
How long are the programs?
Program durations vary by curriculum scope. Current outlines range from 5 to 10 weeks for the core programmes listed on the website. The duration is only part of the picture; the outline also clarifies time expectations per week and the number of practice checkpoints.
Can organizations request customized educational programs?
Yes. Customized educational solutions may be available for organizations throughout Canada. When you contact us, include your team size, the areas you want to cover (for example, meeting hygiene, decision logs, workflow visibility), and any delivery constraints so we can propose a realistic structure.
Is participant support available?
Educational guidance and support may be provided throughout the learning experience, depending on the program. Support can include instructions for guided assignments, feedback checkpoints, and administrative assistance. The outline you receive describes what support is included.
What payment methods are accepted?
Payment information is provided during the enrollment process after the outline and participation format are confirmed. This keeps details accurate and aligned with the specific program and schedule requested.
Are business or career outcomes guaranteed?
No. Participation in educational programs does not guarantee employment, financial outcomes, business success, professional advancement, or specific career results. Programs provide education and structured practice; outcomes depend on context and continued application after the program.
Are certificates available?
Certain educational programs may provide certificates of completion where applicable. Availability and criteria are program-specific, so the outline will confirm whether completion recognition is included and what it represents.
How is my data used when I contact you?
We use the information you provide (name, email, phone number if provided, selected program, and your message) to respond and to support enrollment administration. We do not sell personal data. You can review details in the Privacy Policy, and you can manage analytics and marketing cookies at any time through the cookie preferences link in the footer.
A note on terminology
Our outlines reference practical workplace artifacts such as meeting agendas, decision logs, simple process maps, and task triage routines. These are used as teaching tools so participants can practice the mechanics of communication and coordination in a way that transfers across roles and industries.
Still have a question?
If your question is not covered here, send a short message and we will respond with the most relevant outline and next steps. Include your preferred timing and the program you are considering. Response time is typically within 1 business day.
Phone
+39 02 7600 4839Address
Via Silvio Pellico, 12, 20121 Milan (Milano), Italy
Fast path to an outline
For the quickest response, include the program name, your preferred start window, and whether you are enrolling as an individual or an organization.